Carmen is never late for appointments. Actually, she always arrives much earlier than the scheduled time and welcomes us with a big smile.

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My wife and I had a pressing need to move to a bigger house because of our growing family. We’ve been browsing online and visiting open houses for a couple of months. But there are just so many factors to consider that we were not even sure where to start.

Then, I met Carmen at an open house where she was the seller’s agent. I was impressed by her insights into the housing market and friendly conversations. So, I asked her if she is willing to be our agent to buy a house. A few weeks later, we started our journey with Carmen on board. She has a clear plan for us to start with: understand our priorities and secure the loan.

Carmen helped us to find our priorities by giving us tours to nearby areas. She explained the good and not-so-good of each house and gave us ample time to inspect and ask questions. She never tries to change our mind or push us to make a purchase. Instead, she always gives us her professional opinions in a sincere manner.

Carmen also spent time educating us the uncertainties in securing a loan. She provided us a list of her preferred lenders to consider. It turned out that all of them are great. The one that we finally chose went to great lengths to secure our loan at an amazing rate.

Carmen is never late for appointments. Actually, she always arrives much earlier than the scheduled time and welcomes us with a big smile. Small things like that show her dedication to work and respect to her clients.

Looking back, I think that a great real estate agent should not just be knowledgeable about individual houses, but also understand the dynamics of the housing market. We were a little upset at a point that we couldn’t find a good house on the market. Carmen told us a wave of new houses may come in a few weeks, based on her past experience. Just as she predicted, a nice one in our preferred area popped up two weeks later. We pulled the trigger and got it!

Big kudos to Carmen for making house buying so smooth and finding us a great place to live in and raise our kid. If you are looking for a real estate agent, look no further, Carmen is the right person!

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