“Dear Ms. Wondolowski, Please allow me to take a few minutes of your time

psdadmin

My name is Angela Moreci, and I just had the pleasure of completing a real estate sale with Carmen Miranda. I understand you are the Vice President of Alain Pinel Realtors, and I wanted to personally write a letter of commendation about Carmen to you. I have dealt with many real estate agents in my day, but no one has, or I believe ever will, live up to the standards of Carmen. From the moment I first met her, I knew we “clicked”. My mother was selling her condo after living there for 30 years, and moving to a new home in a new town. This was an emotional and physically demanding move on us, and I felt I could not take on one more responsibility other than making my mother as comfortable as I could in her new home, as well as caring for her every need. Carmen picked up on that. I asked her to take the reigns and entrusted her with the entire process to get the condo sold. She truly listened to me, from what I wanted, to what I needed. I felt like she really understood what a daughter was trying to accomplish for an aging parent. She related. She was sympathetic. She remained positive for me. Carmen took on the task with gusto. I believed in her and trusted all of her suggestions. Within days the home was painted, cleaned and staged. It was picture perfect. Within days, she was showing it. Within days, we had multiple offers, and within days we were in escrow. Today the deal was done and she personally called me with a heartwarming congratulations and thank you! I have been in Customer Service for over 34 years. I recognize what it takes to make a client happy, make them feel important, satisfied, and keep them coming back. Carmen is pro-active, efficient and knowledgeable. She is honest; she is confident and calming when one becomes overwhelmed with all that entails in selling a home. Whatever situation came up, I asked her to take care of it for me, and she always had the solution at the tip of her fingers. She made the entire process effortless for me. I trusted her judgement at all times because I knew she had my best interest at heart. It goes without saying that I would highly recommend Carmen to all my colleagues, friends and family without hesitation. And one of the best things about her? You could always “hear the smile on her face” over the phone. I’ll admit that I will almost miss our daily calls, emails and texts! You are lucky to have her on your team.”