“First, let me congratulate you and your team on earning Diamond Certified for the Seventh consecutive year


Carmen Miranda – Alain Pinel Realtors scored “highest in quality” in ongoing independent customer satisfaction surveys In addition to your company’s high customer satisfaction rating score, I was equally impressed with all of the enthusiastic customer comments I read in the verbatim customer survey comments, Question 3 of your research report. Most real estate agents can’t qualify for Diamond Certified because of the customer satisfaction standards required. Additionally, in order to maintain Diamond Certified, Carmen Miranda – Alain Pine! Realtors must continue to score “highest in quality” in Ongoing Research performed by American Ratings Corporation. So, just earning and maintaining your Diamond Certified status is a great achievement. Again, congratulations on earning Diamond Certified for your second consecutive year. High customer satisfaction is the ultimate accomplishment in business.”