Carmen was amazing. From the very beginning she gave us insight into the best locations to be in. She tailored showings to criteria we gave her but she also threw in a few that would get us out of our comfort zone to show us the possibilities. She never pressured us to go for more expensive houses or to make a larger offer. She was very respectful. She went out of her way to gather information on houses we were putting down offers for to make sure we were getting the right house. We both had vacations planned during the process but she made sure to have someone knowledgeable and as responsive as her to help us while she was away. We found our current house while she was still getting some R&R and the very next morning that she flew back she went to see the house with us. No break for jetlag or anything.